What Is Business Process Mapping?
Business process mapping is a framework used to create visual representations of work processes. Business process maps show the relationship between the steps and inputs to produce an end-product or service.
What is a process?A process is a series of actions or steps taken to achieve a product or service outcome.
Business process mapping promotes transparency, not only for those within the company but for all stakeholders, especially those involved in compliance. We will use a Four Fields Mapping tool to document the Business Processes.
Four Fields Mapping
Four Fields Mapping is a tool to follow a document and its experience through the process rather than the people or individual process steps.
4 defined fields are used on the process-mapping template:
Process stakeholders / team
Process phases / steps
Process flow / activities
Process procedures / resources